14th Annual Optimising Contact Centres Summit

The 14th Annual Optimising Contact Centers Summit aims to explore the latest trends and obstacles related to new AI-powered tools and strategies self-service innovative approaches the impact of remote work on contact centres best practices for measuring and enhancing customer satisfaction and building a customer-centric culture. The conference includes speakers from leading international companies in industries such as banking telecommunications airlines hospitality retail and more who have successfully provided excellent customer service. At this event top executives from various industries will share their valuable insights and solutions to the challenges businesses face today. With limited seating capacity attendees can take advantage of networking opportunities exchange ideas with like-minded individuals gain inspiration learn from experienced C-level executives and build important business relationships.