NYC Live Panel: Who is CS selling to and how do they demonstrate value?

In today's landscape, Customer Success (CS) teams face a complex sales environment. The traditional buyer's journey has evolved, with CFOs and stakeholders increasingly involved alongside business owners. This panel discussion tackles the question: Who is CS truly selling to?

Special thanks to our friends at Catalyst Totango for lending us their space and making our refreshments possible!

Agenda:

5:30-6pm: Arrival & refreshments will be served

6-7pm: Panel discussion + live Q&A

7-8pm: Networking drinks

Speakers TBA

Our expert speakers will delve into:

• The changing role of the buyer in the customer journey.
• Strategies for demonstrating the realized value of CS initiatives to a broader audience.
• Effective communication techniques to resonate with both business owners and financial decision-makers.

This event is perfect for:

• Customer Success professionals
• Sales leaders
• Anyone interested in the future of customer success

Leave with actionable insights on:

• Identifying and engaging key stakeholders in the buying process.
• Quantifying the impact of CS on business outcomes.
• Building a compelling narrative that showcases the true value of CS.

Don't miss this opportunity to gain valuable insights from industry leaders!

Register today!