Inspiring Better Business: SAP B2B CX Meetup

Inspiring Better Business: SAP B2B CX Meetup
30 November 2023 6 p.m.

In partnership with the B2B ECommerce Association and SAP, Enterprise Wide invite you to:

INSPIRING BETTER BUSINESS: SAP B2B CX Meet-up

Seamless Channel Experience | Data and Privacy | Customer Centric

Designed for senior B2B leaders who are looking to keep informed of latest B2B trends and insights.

Join us at the SAP B2B CX Meetup to expand your knowledge, connect with industry peers, exchange ideas, and gain valuable insights into the latest trends and technologies.

KEY TALKING POINTS:

How are you driving a seamless channel experience and assessing opportunities for continued growth including:

  • Consistent Channel Experiences
  • Cultivating Customer Trust
  • Personalisation and Loyalty
  • Engagement Strategies

MODERATOR

Ross Bark - Director of CX and Digital, Enterprise Wide

With over 15 years of experience in digital and online projects, Ross helps clients develop, communicate, and implement strategic plans and roadmaps, identify and drive growth opportunities, select and integrate digital technologies, and respond quickly to customer needs.

GUEST SPEAKERS

Jason Potts – General Manager of Digital Technology, GPC Asia Pacific

A digital technology leader specialising in eCommerce strategy and delivery, Jason is a strategically minded and outcomes-focused professional, passionate about driving customer led digital strategies.

Brett Sinclair - Founder and Director of the B2B eCommerce Association

With over 12 years of industry experience, Brett has an impressive background spanning the entire digital commerce ecosystem. He is committed to connecting, educating, and enhancing the professional careers of association members.

Will Santry – Vice President & Head of SAP Customer Experience

With over 15 years of experience in the technology industry, Will is a passionate and innovative leader who builds high-performing teams that deliver amazing customer experiences. Will has a proven track record of helping B2B and B2C organisations achieve customer-led transformations, leveraging technology solutions that encompass eCommerce, customer data, sales and service, loyalty and marketing.

David Scribner – Global CX Director, SAP Customer Experience

With a focus on implementing market-leading customer-experience strategies across all aspects of a business, David has a holistic approach that creates solid foundations for companies seeking a point of difference and pivot to growth. Previous roles include Ooh Media's Chief Customer Officer, and CEO of Virgin Mobile.

Don't miss this unique opportunity to expand your network, gain valuable insights, and enrich your B2B CX expertise.

We can't wait to see you there!


Price Free
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